When you make a disrepair claim the court can order your landlord to carry out the repairs. As well as this, you can also be awarded compensation for several reasons, including:

Damage to belongings – compensation for any belongings that have been damaged or destroyed as a result of the poor condition of the property. You can also claim for damage to belongings that were caused during repairs that your landlord made.

Financial loss – If you have suffered financial loss as a result of your landlord failing to carry out repairs then you can claim for this. Note if you are in rent arrears this will impact your outcome.

Personal injury – If you have been injured as a result of your landlord’s negligence then you could make a personal injury claim. This could include respiratory problems as a result of damp or mould, injuries as a result of slipping or tripping hazards, carbon monoxide poisoning and other types of injuries. We can assist you with medical reports, expert evidence and court action proceedings.

Inconvenience – compensation for inconveniences such as general disruption to your daily life, not being able to use your home or having to wait for repairs to be carried out.

We currently specialise in claims against your local council, local authority, social housing & housing associations, unfortunately we can not accept claims from tenants against private landlords

The process of making a claim against your landlord is difficult, which is why you will need the help of a legal expert. If you wish to make a claim then the first thing that you should do is speak with a professional about your situation to find out whether your case meets the criteria for a claim.

Before you can make a claim, you must follow the Pre-Action Protocol for Housing Conditions Claims. The pre-action protocol outlines a number of steps that you must follow before you can make your claim. If you fail to follow these steps then you could face sanctions at a later point during proceedings. The steps include attempting to find an Alternative Dispute Resolution, submitting a letter of claim to your landlord and requesting necessary documents from your landlord.

If your landlord fails to respond you your letter of claim or the response is not satisfactory then you can issue proceedings by applying to the county court.

Filing a claim can be a costly process. Depending on the severity of your case you could be entitled to Legal Aid to help you with these costs, however, Legal Aid funding is only available in cases where there is a serious risk to the health and safety of the tenants living in the property.

If Legal Aid is not available then you will need to cover the costs yourself, the cost varies depending on the court route you take. There are three court routes available, they are known as small claims, fast track and multi-track.

If your claim for compensation is under £10,000 then your case could be heard in small claims court. However, if you are seeking an order for repairs to be made then the case can only be heard in small claims if the cost of repair work is under £1000 and the damages are under £1000. If your case is not eligible for small claims then it will usually be allocated to the fast-track court.

If you win your case then your landlord can be ordered to cover your costs for you.

Court proceedings & fees can vary from case to case, our lawyers can tell you more about the fees that you will need to pay, call us on 0333 050 8887  to claim today.

It doesn’t matter whether your landlord is the local authority council or a housing association, if they fail to uphold their responsibility of ensuring that you are safe and comfortable in your home then you can pursue legal action due to your poor living conditions. This can include claims for inconvenience, loss of amenity, and in some cases damages for personal injury, which we would typically look to include alongside your housing disrepair claim.

We believe that everyone should be able to access reliable and professional assistance with their housing disrepair issues. This is why we operate on a no win, no fee basis. However, please note that we are unable to assist private tenants. If you are renting privately, you still have legal rights, and we would recommend reviewing the relevant legislation or seeking advice from a firm that specialises in private tenant claims and offers no win, no fee representation.

This means that if your claim is unsuccessful, you will not be charged any legal fees for our services. There are no upfront costs to get started. If your claim is successful, our fees are simply deducted from the compensation awarded to you. A “no win, no fee” agreement is formally known as a Conditional Fee Agreement (CFA).

Our no win, no fee housing disrepair service is designed to remove financial risk and make it as simple as possible for tenants to pursue compensation. From your initial enquiry through to settlement, we handle the entire process on your behalf, including evidence gathering, liaising with your landlord, and progressing your claim to achieve the best possible outcome in the shortest time frame.